Small Business And The Social Media Frenzy

Social media expands the potential "community" that is available for small and micro-businesses, but it also changes the way that they can interact with and engage their customers. Social media is not only a tool for marketing, but it now gives businesses the ability to touch base with their customers on a personal level that they could never get without people physically coming to a store location (or office). Not only does this mean more sales, the potential to build more loyalty, and obviously make more money, but this also gives businesses the ability to develop...

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